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Healthcare payers are an awkward bunch to recruit. In many payer organisations, staff are contractually bound to confidentiality.

Even where they're not, staff may be loath to divulge sensitive information which bears on policy. To be effective, the researcher must be aware of these issues and must have a prior strategy to deal with them.

Our moderators have many years experience with payers and can get round many of these restrictions.

We know the payer organisations, so we understand how to bring them on board - whether that be through generous honorariums or building the credibility of the project or adding other incentives.

We may also propose the use of non-standard research techniques to maximise levels of recruitment.
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